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Solution for white/blank screen in Storyline 360 preview and frozen first slide in Review
Hi guys,
Since I did not find a thread with the solution, which would help me a couple of days ago, just wanted to share my experience debugging blank preview screen in Storyline 360 and unfreezin...
This may not apply to al, but over the past year this has happened twice. Come back in the morning to start working on a project, go to preview, BLANK SCREEN. Reinstall does not fix it, copying assets to a new storyline file does not fix it!
BUT
The last two times this has happened I have fixed it by updating windows 11. I have no idea why it happens, but I go to do the optional windows updates and restart and it works. This may not help everyone but I thought I would let you know what has fixed mine.
Hello Shane!
Thank you for sharing this solution with us! However, if you find that doesn't do the trick going forward, please connect with us in a support case to troubleshoot this issue with you directly.
