Forum Discussion
Liz_Tyler
3 years agoCommunity Member
Some Videos stop playing...but not all
Hi,
I've recently created a set of 13 videos all with the same controls and in the same format in Storyline and scormed them all in the same way. When they've been uploaded to our LMS some of the ...
Liz_Tyler
3 years agoCommunity Member
Thank you. I have already tested a couple of courses in SCORM Cloud and the behavioour repeats, so I'm presuming the problem is within the SCORm somewhere. I'm happy to share one of the files that stops playing, so I'll open a support case. Thanks again
JoseTansengco
3 years agoStaff
Hi Liz,
Good call on opening a support case! Your case is in good hands with our support team, so please be on the lookout for an email from them.
Hi Storm,
It looks like you may be experiencing a different issue since your videos are embedded. Would you be willing to share a copy of your project file here or privately through a case so we can publish it and test to see what's causing the videos to stop playing? We'll delete it when we're done.
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