Forum Discussion
Something went Wrong - Error when publishing to LMS file to Review 360!
Hello all,
After a minor change to a paragraph, I can no longer publish my course.
This link seems to indicate that an empty block might cause the error, but as I said, I only c...
Thanks for your patience, everyone! We had a glitch with publishing Rise 360 courses, but our engineering team has already applied a fix. If you're still experiencing the issue, please refresh your browser and see if that helps.
We'll be more than happy to assist further as needed.
Hi Eric! I am experiencing this issue currently - I've only applied some text changes to my course and I need to publish it to review, but I get this error above every time (even after trying it on two different machines). Checking Review 360, it's clear that the updated version didn't publish. Can you suggest anything here? Thanks in advance!
Hi Stephanie!
Sorry to hear you're also having trouble publishing from Rise 360 to Review!
I noticed that you've also opened a support case and connected with my colleague Robert. Great move! It looks like Robert replied to your e-mail sharing troubleshooting steps to try. I would suggest giving those a shot to see if that does the trick!
We can continue the conversation through your case to help keep all information in one spot.
Can you take a look at Case #00801431? We're having the same issue with publishing new versions.
Hi Renee,
I took a look at the ticket and it looks like you are now able to publish your Rise 360 courses. Let us know if you run into the behavior again so we can take a closer look at what's happening!
