Can I ask which voice you are using? I am using the Storyline x64 version and I only have Neural voices and don't have any Standard voices in "English (US)" anymore. The Storyling 360 help page is confusing, since it has a handful of SSML tags. No closing tags. Plus it shows that some tags are compatible with Neural voices and they are not. For instance, when I input Will's first comment, everything shows up properly colored with the SSML tags, but I can't update/save it and get an error. Also the page links to the Amazon SSML page, which includes a ton of SSML tags that aren't supported either.
Hi Steven,
Yeah, I noticed that as well, that only Neural voices are under the US heading now. There is one English speaker from Wales that is still "standard." I also encountered that the prosody tags don't work with Neural voices. I put together a demo of what I was able to get to work here:
