Forum Discussion

FookloyYoong-b7's avatar
FookloyYoong-b7
Community Member
11 months ago

SSML not working on Storyline 360

Is there any setting that I must do before I can use the Speech Synthesis Markup Language on storyline 360? I tried using it and it works on some slides but not on the others. Can someone advise me ...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    10 months ago

    Hi Everyone!

    I'm happy to share that we just released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug:

    • Storyline reads the SSML tags in the TTS script if there is a blank space or line break at the beginning/end of the code

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!

    If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.

JoseTansengco's avatar
JoseTansengco
Staff

Hello Sandi, 

Happy to help!

If you're willing to share a copy of your project file here or in private by opening a support case, we'll be glad to review the text that you're converting to audio to see what's causing the error. We'll delete it when we're done testing!

JaneHansen's avatar
JaneHansen
Community Member
11 months ago

I am running into a similar situation where I am getting an error that the text can't be converted. I'm currently testing these voices in a brand new Storyline project as well. I've tried with multiple voices, checked for extra lines or spaces, and turned on/off captions all with the same result. 
I previously had an extra line after the final </speak>, and it would generate the captions but just read the tags aloud. I've attached a copy of my test project.

  • Mike_Marcos's avatar
    Mike_Marcos
    Staff
    11 months ago

    Hi Jane, stepping in for Joe. 

    When I opened up the file, I needed to delete the extra line, and then it threw the error saying it could not convert the text. I found that you were missing the closing </prosody> tag for the prosody rate you set at the beginning of the text. 

    <speak>
    <prosody rate="medium">The APP Center provides a library of APPs which represent customer use cases of prior developed workflows. These APPs provide users a collection of real customer stories for how users have applied to a wide range of tissues, disease types, and biomarkers.</prosody>
    </speak>
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