Forum Discussion
Steps to export a video from Rise
Hi Elena-Corina!
I checked in on your case, and I see Renz shared that this behavior is due to a software bug. As soon as we know more about that, we'll pass the information along to you.
In the meantime, is it possible to host your videos on a web server and embed them using a multimedia embed block? That will significantly reduce the file size of the published output.
@Alyssa Gomez
We are still seeing video file bloat on larger video files (30MB+) when exporting zip packages. Above you state Renz reported this was a Rise bug. Size increases can range from 150% to 400%
Any news on the fix for this?
- Renz_Sevilla5 years agoStaff
Hi George!
Thanks for following up as we investigated why the video file sizes are sometimes increased when they are uploaded to Rise 360.
If your original video file has a low resolution and low audio and video bitrate, Rise 360 will increase the resolution and bitrate to improve video playback. This will result in a larger video file size when you export the Rise 360 course.
Here are our video best practices in Rise 360. If you're still having trouble with your video, please feel free to open up a case and share a copy of your video file with us! We'll work with you to determine if your file has a low resolution or video bitrate.