Forum Discussion
Hi Paul,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue when attempting to publish your course to Word. I'd like to ask you a few clarifying questions to help me troubleshoot.
- What is the error message that you receive? If you choose from a different follow-up option, such as Zip, do you still receive an error?
- Is this issue isolated to one file? Have you tried importing your slides into a new Storyline file?
Please let me know if you have additional questions! If you're comfortable sharing your file, you can upload it here or privately in a support case so we can investigate this further. We will delete it from our systems once troubleshooting is complete.
- PaulBloomfield-3 years agoCommunity Member
Hi, thanks for your response.
In this instance, it may have been a server issue restricting me from saving the file as a word doc.
Saving to my local drive and transferring to my organisational server was successful.Thanks again for your response.
Kind regards,
Paul Bloomfield
Competency Assurance Instructional Design
Competency Training - RTO 31299ph: 1300 872 585 dd:+61 7 3015 8242
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