Forum Discussion
Storyline - Publish to Word File
I am trying to publish a Storyline file to a Word file. It appears to go through the right process. However, when the completion box appears, there is no Word file to view. Is there a setting or ...
Hi Paul,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue when attempting to publish your course to Word. I'd like to ask you a few clarifying questions to help me troubleshoot.
- What is the error message that you receive? If you choose from a different follow-up option, such as Zip, do you still receive an error?
- Is this issue isolated to one file? Have you tried importing your slides into a new Storyline file?
Please let me know if you have additional questions! If you're comfortable sharing your file, you can upload it here or privately in a support case so we can investigate this further. We will delete it from our systems once troubleshooting is complete.
Hi, thanks for your response.
In this instance, it may have been a server issue restricting me from saving the file as a word doc.
Saving to my local drive and transferring to my organisational server was successful.Thanks again for your response.
Kind regards,
Paul Bloomfield
Competency Assurance Instructional Design
Competency Training - RTO 31299ph: 1300 872 585 dd:+61 7 3015 8242
[cid:image001.png@01D8C106.7966BB90] [cid:image002.png@01D8C106.7966BB90] www.competencytraining.com
