Forum Discussion

KimPetersen's avatar
KimPetersen
Community Member
2 years ago

Storyline- error message

Hi There

Every time I try to publish a file (various projects) I keep on getting this error message attached. 

Please advise 

Thank you 

  • if the error message appears - please click on the blue text button "information", then a second window will open with more informations

    just copy the text from the second window and post it here

    or you could open a support case

  • KimPetersen's avatar
    KimPetersen
    Community Member

    Hi There

    Nothing happens when I click on the blue text. Will open a support case then. 

    Thank you 

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Kim!

      Great call on opening a support case! It looks like my colleague Amlan has picked it up and reached out with some troubleshooting steps you can take! You're in excellent hands working with him!

      We'll continue this conversation over in your support case.