Storyline 3 - hide sidebar blank space

Hi Lorenz,

I'm sorry you're having an issue with a black bar appearing on the iPad! You are experiencing a bug in the software that has already been reported. I'm going to add your voice to the report. If there's any news regarding this bug, this conversation will be updated.

Thanks for letting us know about this!

Hi John,

thanks for your reply. I suppose there is no work around (e.g. CSS or story.html update), is it true?  Another question: Storyline 360 has the same issue?

Thank you

Hi Lorenz,

I'm happy to chime in! Unfortunately, there is no known workaround for the problem, and it is also observed in Storyline 360. We'll let you know if anything changes.

I appreciate your patience!

Hi Eric,

Thank you for your reply. Searching  SL examples, I found some where the problem is not present; for example this one:

https://articulate-heroes-authoring.s3.amazonaws.com/Bianca/Clinic+Cleanup+Challenge+-+Storyline+output/story.html

Why this storyline works correctly on IPAD? Maybe is connected with the player (Modern player) ?

Hi Lorenz,

Thanks for sharing the example! It is possible that it is an intermittent issue. I'll add this to the bug report.