Forum Discussion

LeahHemeon's avatar
LeahHemeon
Community Member
7 months ago

Storyline 360 - images not rotated on publish

Hi folks, Just seeing if anyone else is experiencing this. Some jpg images (not all) added to Storyline slides and then rotated (e.g., photo comes in landscape but actually needs to be portrait), d...
storyline 360
LongTimeArtUser's avatar
LongTimeArtUser
Community Member
2 months ago

I am having the same issue. The images were also taken by and SME using their phone. I inserted them as i have hundreds of times before and applied no changes other some cropping and setting coords. They look fine inside SL. As soon as i publish they rotate. It is the same height width and position, however the image in the holder is rotated and stretched. 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 months ago

    Hello LongTimeArtUser, 

    I'm sorry that you're experiencing the same behavior on your end. I've opened a support case on your behalf so we can take a closer look at your project file. One of our talented support engineers will reach out to you shortly via email so that we can continue troubleshooting!