Forum Discussion
ClaudiaBrigugli
8 months agoCommunity Member
Storyline 360 - mp4 file within the project -published web project will freeze when attempting to play the mp4.
Different browsers have been attempted, does not resolve issue.
I have submitted an Articulate Case 3 weeks ago. Justin Grenier (VP Client Support) is aware.
Luiza Quinto, Customer Support Eng...
ClaudiaBrigugli
8 months agoCommunity Member
thank you!
There are a couple of other mp4's in the project, but havent been able to test because we cant advance in the project (due to mp4 freezing). I am storying the project in the cloud.
i am attaching an imaging of the slide before the MP4 and the MP4 slide. thank you!