Forum Discussion
MarkMastro-52c7
7 years agoCommunity Member
Storyline 360 audio not playing when published
Today (4/16/18) I republished some courses (minor edits, no changes in settings) that are no longer playing the audio when viewed from a browser or from the Storyline output. The old versions played...
AlyssaGomez
6 years agoStaff
Hi Karmela!
Thanks for letting us know what you already tried! Reinstalling Storyline was a good start. Since you're still having trouble, I'd like our Support Engineers to take a closer look.
If that works for you, please send your Storyline file to our team by clicking here. They'll delete it when they're done troubleshooting.