Forum Discussion
MarkMastro-52c7
7 years agoCommunity Member
Storyline 360 audio not playing when published
Today (4/16/18) I republished some courses (minor edits, no changes in settings) that are no longer playing the audio when viewed from a browser or from the Storyline output. The old versions played...
AnnaJohnston-b6
Community Member
Hi, Yes, we're all using the same version of Chrome. I am not able to upload my course for proprietary reasons.
LaurenConnelly
4 years agoStaff
Hi Anna!
Thank you for the update. Would you be comfortable sharing either a screenshot or screen recording with us privately? Our Support Engineers are happy to sign an NDA if necessary. This will help us understand exactly what is getting in the way of the audio not playing.