Forum Discussion
Storyline 360 audio volume issue when publishing to video
Having the same issue. Seems surprising that this is still going on. Not using screen capture, just the AI voice with video clips some storyline's some adobe. Have set all videos to mute. Have a background track set over all slides. Very frustrating. Please advise.
Hi AKB!
Sorry to hear you're having trouble with audio playback from your Storyline course!
We're no longer seeing the behavior around the bug discussed in this thread. It's possible something else could be getting in the way within your project file. Do you mind sharing a copy of your .story file so we can take a closer look? Also, seeing a screen recording of the behavior as you're experiencing it, would be helpful.
If you'd prefer to share those items privately, please do so through a support case. Looking forward to hearing from you!
