Forum Discussion

ChrisHurst-1ed0's avatar
ChrisHurst-1ed0
Community Member
2 years ago

Storyline 360 blocks in Rise 360 and viewed on mobile

Hi, We've spotted some new behaviour when inserting Storyline 360 blocks in Rise and then viewing these blocks on mobile. The majority of our users consume their training on mobile, so the follo...
rise 360
AnanyaJain-e03d's avatar
AnanyaJain-e03d
Community Member
1 year ago

Hello Kelly,

Can you please tell me the steps I need to perform in order to turn off the Player controls? I am working on the SL360 (V3.90.32893.0 version), and the embedded SL inter-activity does not work on Rise 360. Especially on mobile devices.

Thanks in advance!

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    1 year ago

    Hello Ananya,

    Happy to help!

    There isn't a way to turn off the play button for embedded Storyline 360 blocks when your Rise 360 course is viewed on a mobile device. That play button is expected to appear if you're using a mobile phone, and the following ELH posts contain some insight from the community regarding the behavior:

     

    Can I ask if this is what you meant by saying your embedded Storyline 360 content is not working correctly in Rise 360? If you are encountering a different behavior, please open a case with our support team here to connect with our support engineers.