Forum Discussion
Storyline 360 built in states not working
I am starting a project with a new client. They use states a lot. I am comfortable with states but in the file they gave me, the built in states are not working.
There are four main buttons to tak...
Hello Shannon!
I've recreated the Visited State in your project and it is working as expected. Can you test this out on your end?
Thanks Lauren.
Do you have any insights into why it wasn't working before?
Thanks!
Hi Shannon,
There's no way to know for sure what exactly caused the issue, but this article explains some possible causes of data corruption that you can take a look at for your reference. You can also try importing your slides over to a new project file as a troubleshooting step if you run into a similar issue again.
Alternatively, you can also open a case with our support team here and our support team will be more than happy to troubleshoot your project file and share additional details of the possible causes with you!
