Forum Discussion

SeanHickey's avatar
SeanHickey
Community Member
3 years ago

Storyline 360 Crashes Immediately When Publishing to Video

Help!  I am attempting to export/publish a Storyline 360 file as a video. It's relatively straightforward (20 slides, auto-advancing at the end of the timeline on each slide), and it previews with...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
3 years ago

Hello Sachin, 

Thanks for reaching out in this thread! Sorry to hear you've run into this snag. 

I have a few quick questions to better understand what you've tried so far:

  • Have you tried publishing to another folder on your local computer? If so, are you receiving the same message? 
  • Have you tried a repair of Storyline?

We'd be happy to take a closer look at your file in this thread or privately in a support case. That way we can investigate further. 

Looking forward to hearing from you! ✨