Forum Discussion
Storyline 360 Crashes Immediately When Publishing to Video
Help!
I am attempting to export/publish a Storyline 360 file as a video. It's relatively straightforward (20 slides, auto-advancing at the end of the timeline on each slide), and it previews with...
Hi Danielle!
It sounds like you've also hit a snag when publishing your Storyline course. Sorry to hear that but I'd be happy to share some troubleshooting steps you may find helpful!
- Try publishing a blank new Storyline project to Review 360. If this fails as well, reaching out to your IT team for help with repairing your Storyline 360 installation would be the next best step.
- Try doing a manual upload of your course to Review 360.
- If the issue is specific to the file you are trying to publish, there's a possibility that the file may have encountered some form of data corruption. If this is the case, would you be willing to share a copy of your project file here or privately by opening a support case?
Hope this helps! Looking forward to hearing from you!