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JonathonHerman's avatar
JonathonHerman
Community Member
20 days ago
Solved

Storyline 360 drag and drop broken

Hi,

 

I have been having issues with a couple of drag and drop questions in Storyline, that prior to the recent update worked fine. The slides with the questions on are failing to load in the preview, or when publishing to review or the LMS used, and I am getting a never ending loading bar. 

 

Has anyone else experienced this problem since the update?

 

 

Thanks, 

Jonathon

  • Hi LucianaPiazza​,

     

    All resolved now, the audio files on the feedback layers of the drag and drop were corrupted, which was breaking the slide. Removing / replacing the audio worked.

     

    Thank you,

    Jonathon

3 Replies

  • Hello JonathonHerman

    I see that you've opened a support case and that you're working with my colleague Enelluar. You're in excellent hands! 

    We'll continue the conversation over in your case. 

    Have a great afternoon! 

  • Hi LucianaPiazza​,

     

    All resolved now, the audio files on the feedback layers of the drag and drop were corrupted, which was breaking the slide. Removing / replacing the audio worked.

     

    Thank you,

    Jonathon

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hello JonathonHerman

      Great news! Thanks for sharing what worked well for you in this thread. I'm sure it will be helpful to others who come across this post in the future!

      Have a great start to your day!