Forum Discussion
JulieZlateva
2 years agoCommunity Member
Storyline 360: Error while opening Preview
When I want to preview my slides in Storyline 360 the loading window opens but it's not loading, afterwards, I get an error message.
KirstenHemmy
Community Member
Hi @Julie, did you resolve this, and if so, how? I just submitted a support case but am having the same issue. Thank you in advance for any direction you can provide!
StevenBenassi
2 years agoStaff
Hi Kirsten!
Sorry to hear you've also run into this behavior!
Great call on opening a support case! Our support engineers have a wealth of knowledge and insight, so you're in great hands working with them! They should be reaching out to you shortly!
We can continue the conversation in your support case to keep all information in one spot.