Forum Discussion
LindaLong-70772
3 years agoCommunity Member
Storyline 360 freezes when inserting audio files
Storyline 360 freezes when inserting audio files.
No matter what I do, it just freezes and I have to use Task Manager to shut Storyline down. It will not let me insert any audio files. I've tried ...
LindaLong-70772
3 years agoCommunity Member
Actually, I found out how to go back to the previous version. The July 2022 version works fine. So something is messed up with audio tracks in the latest version.
- Mike_Marcos3 years agoStaff
Hi Linda,
Would you mind sharing your audio file here? If you're not comfortable with that, we'd like to get you into a support case so we can reach out privately.
Cheers,- LindaLong-707723 years agoCommunity Member
No, I don't want to share the file on the forum. If you want to open a case that's fine. I've tried wav and mp3 files. Both just freeze Storyline Sept build.
Linda