Forum Discussion
EricVillard-ede
10 months agoCommunity Member
Storyline 360 is carrying over old marker information when markers are copied
I copied several markers from another course, and now when I expand the markers, it shows not only the pop-up information I just created, but, randomly, information from the original marker that I c...
EricVillard-ede
10 months agoCommunity Member
Thank you. I've opened case number 00791470.
- EricSantos10 months agoStaff
Hello Eric,
Thanks for sharing your Storyline file in a support case. I see that my teammate, Georvy, helped resolve the issue by deleting the markers' visited state and recreating them from scratch.
If you have questions, feel free to send an email response in the support case. We're happy to help!