Forum Discussion
EricSantos
5 months agoStaff
Hello Jai,
I understand how frustrating this can be. Does this also happen when you publish to another format, such as LMS or Web? If so, I'm happy to help troubleshoot.
If you're already working on your local drive, try running these steps to fix possible installation issues. We'd be glad to investigate further if the problem persists. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.