Forum Discussion

MikeImage's avatar
MikeImage
Community Member
2 years ago

Storyline 360 Preview / edit slide does not edit the current slide shown in the preview

Storyline 360  Preview / edit slide Version 3.73.29904.0 does not edit the current slide shown in the preview when editing a slide from a different scene than the scene the preview was launched from.

 

 

  • If you preview multiple slides, then click edit, you will edit the last slide shown, even though the story view will show the starting slide as selected. To avoid this, rather than edit slide, choose close preview.

  • MikeImage's avatar
    MikeImage
    Community Member

    If I am on the first slide of my project and preview the entire course, if on the  10th slide for example, If I select "edit the current slide shown in the preview" or close the preview, I will still be on the first slide. 

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Michael!

      It sounds like the edit current slide button is not returning you to the correct slide when exiting preview mode. I’d love to help you troubleshoot this!

      Testing it out on my end (Storyline Version 3.73.29904.0/Windows Parallels on MAC M1) I was unable to reproduce the issue. Everything worked normally!

      Just some clarifying questions:

      • Are you experiencing this issue across all of your courses or just this one in particular?
      • If it’s only happening with a specific file, have you tried importing the slides into a new Storyline file?
      • Lastly, which version of Storyline are you currently using? You can find that by clicking on the Articulate 360 desktop icon and navigating to Other Versions:

      If you’d like us to take a look at your project file to get a better idea of what you’re running into, you can share it with us by submitting a support case.

      Hope this helps! Thanks for reaching out!

  • MikeImage's avatar
    MikeImage
    Community Member

    I have the latest version 3.73.29904.0 version. I am experiencing this issue in all my projects. The issue happens when I am selecting a slide in a different scene than the current scene I launched the preview from.

  • Hi, Michael!

    Thanks for following up on this and I'm sorry to hear that you're experiencing this issue. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email!

  • MikeImage's avatar
    MikeImage
    Community Member

    This issue is still present in the latest version of Storyline.

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Michael!

      Sorry to hear this issue is still affecting you!

      I noticed you had previously been working with my teammate Fannie May through a support case. I've updated your case with the feedback you shared so she can be notified. You should be hearing from her shortly!

      We can continue troubleshooting through your case to help keep all information in one spot.