Forum Discussion
Storyline 360 Publish to Word 2013 Not Working
I am trying to publish my project to word to send to our team to review. It acts like it is publishing to word and gives the message that it has been successful, however, no document is created. I...
Hi Joann! Sorry this is giving you headaches. I have a few questions that'll help me narrow down why this could be happening:
- Are you working from your local hard drive? If you're working on a network drive, or any other external storage, that might be causing the trouble.
- Is the file name long, or does it contain special characters or symbols? If so, try shortening it and/or removing the special characters.
- Does this happen with all Storyline 360 files, or just this one in particular? If it's just the one in particular, try importing the slides from the original file into a new file, and let me know if that does the trick.
Hi Alyssa,
Thank you for your response. To answer your questions:
Yes, I am working from my hard drive. The file name is not long and does not contain any special characters. It is happening on all my 360 files. I was recently upgraded to Office 2013 and for some reason can no longer export to word. I'm not sure if it is a 360 issue or a Word 2013 issue. The last time I imported to word I was using Storyline 2 and Word 2007.
Joann Sharp
