Forum Discussion
JoannSharp-5b4e
8 years agoCommunity Member
Storyline 360 Publish to Word 2013 Not Working
I am trying to publish my project to word to send to our team to review. It acts like it is publishing to word and gives the message that it has been successful, however, no document is created. I...
GeorgeLake
7 years agoCommunity Member
All, I've been experiencing this issue as well. I've found a fix and wanted to offer the wider community a potential solution. SL30 (and Sl3), would look like it is publishing but nothing would appear on the desktop. When this happens check if you have any software running the puts MS Word into "Sleep" mode. I'm running Avast internet Security, it has a Performance enhancement widget that puts inactive programs to "Sleep" to save on RAM space. I'm sure a lot of other programs out there that do this. If you open up MS Word (hence waking it up), SL360 and SL3 will publish to Word as per normal.
- ElaineMonahan7 years agoCommunity Member
This is good to know! Thanks for sharing. I will make sure Word is active!
Elaine