Storyline 360 Review Links Auto Reload

Hello HazelLobo-175bb, 

Thanks for reaching out! I understand your team is having difficulty with the Review 360 link reloading and getting automatically signed out of your accounts. I am unable to replicate this behavior on my end. This behavior could be due to internet speeds.

• What browser are you using to view the course? Do you experience this same behavior in a different browser? 
  • I'm curious if clearing your browser's cache would change this behavior! 

• Is this happening with more than one Review link or just this one? 

As a first step, please ask your IT team to ensure that the following endpoints are added to your organization's allowlist to fix the behavior:

Articulate 360 Network Endpoints

If the Network Endpoints and your internet speeds are not showing any interruption, please feel free to share a screen recording of this behavior in this thread or privately in a support case. 

Looking forward to hearing from you! 

Hi, we're also experiencing this, and so are our clients. I'd say this started happening 2 or 3 weeks ago. It happens to multiple courses, not just the same one. 

You'll be viewing a page in a course, then the course will disappear leaving a blank white screen in the Review platform, then the course will reload back at the start. All pretty annoying if your course navigation is locked down and you have to work through all your screens again to return to the screen you were on. 

Nous avons exactement le même problème de recharge de page dans le review