Forum Discussion
GraceHood
11 months agoCommunity Member
Storyline 360 screen recording issue
Hi. I've been trying to insert a screen recording into Storyline 360 but it keeps disappearing. Slides > Record screen > (Do recording) > Insert slides in "New scene" > Insert > Takes a while to lo...
JoseTansengco
11 months agoStaff
Hello GraceHood,
Sorry to hear that you ran into this issue.
That behavior is not normal. Please ensure you're working locally when creating your screen recordings to minimize the risk of issues with saving. If you're already working locally, try repairing your Storyline 360 installation to see if this fixes the behavior. If the issue persists, open a case with our support team here to connect with a support engineer who can help with additional troubleshooting.