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FrancescoMas061's avatar
FrancescoMas061
Community Member
5 years ago

Storyline 360 TEMP Location Folder - Autorecovery location files on Windows 10

Hi everyone.

As Storyline 360 crashed 20 minutes ago, I tried to look for the folder in which i should find the .tmp file as suggested here. The file wasn't there, as there's no such folder.

So I dig the folders and i have found the right path for that file. So, I came back here to post the right location for Storyline 360 and Windows 10, assuming this could be useful for further reference.

The right path is:

C:\Users\YourUserName\AppData\Roaming\Articulate\Storyline

You could copy and paste the string below into Windows "run" command window and get the same result:

%AppData%\Articulate\Storyline

(so, the original post was right; but the procedure was wrongly explained)

Hope this helps!

storyline 360

2 Replies

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hi Francesco!

    I'm sorry that your Storyline application crashed! It sounds like you were able to find a working version of the file and back up and running. Thank you for taking the time to share this file path. I know it will be helpful for someone who comes across this discussion.

    If you need anything, we are happy to help in this discussion or in a support case.

  • MaureenMatsumot's avatar
    MaureenMatsumot
    Community Member
    2 years ago

    Thank you, Francesco,

    I have been searching for my .tmp files all over, and I finally found them using the "run" command window!


    Thanks for posting. This is great information!

    Maureen