Forum Discussion
Storyline 360 won't preview any of my projects!
I don't think so. For me it just seems to be all of the fonts I had been using when something (I have no idea) happened, and henceforth all those previously used fonts need to be reinstalled and anything I use that wasn't used before, is fine.
Hi Julia,
Sorry to hear that you're still encountering this issue.
Can I ask if you are able to replicate the behavior using a different user on your computer? You mentioned encountering this behavior for all of your fonts, so I'd like to test if the behavior is specific to the Windows user you're using. Follow the steps in this article to create a new user on your machine:
Once you've signed in using the new user, try and replicate the behavior that you were experiencing with your fonts. Please let me know if you prefer to go through this troubleshooting step over a support case and I'll be glad to start one on your behalf.
Let me know how it goes!