Forum Discussion
BryanFranklin
2 years agoCommunity Member
Storyline 360
I have downloaded the Articulate 360 desktop application and I am not able to see Storyline 360 within the list of applications under Desktop.
StevenBenassi
2 years agoStaff
Hi Bryan!
Sorry to hear you've run into this issue!
As Michael shared, our development team is tracking a known bug that causes:
- Desktop applications are missing after installing update 1.82.31354.0 for some users
I've included you in the bug report so you can be notified as soon as a fix is in place. In the meantime, as a workaround, here's how you can access the desktop apps:
- Open your system tray by clicking the ^ button in the lower right corner of the taskbar.
- Right-click the Articulate icon and select Quit, as shown below.
3. Reopen the Articulate 360 desktop app from the Start Menu.
The desktop-authoring apps should now display. If they don't, restart your computer.
Thank you for your patience. Sorry if this has been slowing you down!