Forum Discussion

JovalOlita-19e9's avatar
JovalOlita-19e9
Community Member
4 years ago

Storyline Block - Alternate Close/Exit Button

Hi everyone, Is there a way to have an alternative close/exit button when using storyline block on Rise? What I am planning to do is to create a more visible 'X' button or exit button (if that is ...
rise 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi Joval and Nicole,

    I have some great news to share!✨

    We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:

    •  Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.

    To take full advantage of this feature, please update Storyline 360 to the latest version.

    If you have any questions, please let us know and we'll be happy to help! You can reach out here or privately in a support case.

NicoleBrady-9af's avatar
NicoleBrady-9af
Community Member
2 years ago

Hi Angelo, 

Thanks so much for getting back to me so quickly. I'm just wondering why the mobile version needs a "close/exit" button at all. Why is this functionality different than when using the desktop or tablet version. 

I really love the functionality of embedding storyline blocks to Rise. I love how seamless they look. But with having to add an exit button takes away from that seamlessness and doesn't seem intuitive for the users. 

I'm also just thinking through your suggestion of adding an exit course trigger using a button or icon. Unfortunately those would be included in the desktop and table version of the Rise course as well. Which would see out of place because there aren't needed, again making the functionality not intuitive for users. 

  • AngeloCruz's avatar
    AngeloCruz
    Staff
    2 years ago

    Hello Nicole!

    We appreciate your feedback regarding the mobile version. The close/exit button is but a workaround due to a possible software bug causing the "X" button of the Storyline block to be less visible in the mobile version, making it less intuitive for users. Our engineers have been notified and are investigating the issue.

    Thanks again for bringing this to our attention and we will definitely let you know when a more seamless and intuitive version is released. If you have any further questions or concerns, please don't hesitate to reach out to us.

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