Forum Discussion

KristenHamill-d's avatar
KristenHamill-d
Community Member
2 years ago

Storyline Block in Rise

Hi I am using the SL block in Rise and they work perfect on computer. However, the way they display on phones is odd and not 'mobile-friendly'. It opens in an overlay and there is an 'X' to close th...
Rise 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi Kristen and Harri,

    I have some great news to share!✨

    We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:

    •  Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.

    To take full advantage of this feature, please update Storyline 360 to the latest version.

    If you have any questions, please let us know and we'll be happy to help! You can reach out here or privately in a support case.

PamelaHill-4228's avatar
PamelaHill-4228
Community Member

I have the latest update (today) and I'm seeing this overlay. Is this how it should look? When you click on the play icon it opens in another screen and the interaction works. Should it look different?

CNavarro's avatar
CNavarro
Former Staff
9 months ago

Hi Pamela,

The play button appears on Storyline blocks if your Storyline interaction has audio or video on the first slide. Can you try moving the audio or video to another slide?

  • PamelaHill-4228's avatar
    PamelaHill-4228
    Community Member
    9 months ago

    My blocks do not have audio or video. One has a slider and the other is a drag & drop. 

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      9 months ago

      Hi Pamela!

      Happy to jump in here!

      It would be helpful to take a closer look at the .story file you used as a Rise lesson block. Would you be comfortable sharing a copy here in the discussion or privately through a support case?

      We'll delete it from our system as soon as troubleshooting is complete!

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