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KerrieLarge's avatar
KerrieLarge
Community Member
10 months ago

Storyline block stuck on 'Processing Course'

Hi all,

I am trying to add a storyline block to a Rise course, and it's stuck on 'Processing Course'. The Storyline file is one slide with a web object pointing to an index.htm for a virtual tour created in 3Dvista. I can view the storyline file perfectly fine in Review360, however it fails whenever I try adding it into Rise.

Could anyone please help me out?

Many thanks

Rise 360
  • MelanieFarrell-'s avatar
    MelanieFarrell-
    Community Member
    10 months ago

    Something similar was happening to me as well. When I changed the video quality from Adaptive to Static when publishing I could then add my SL file to my Rise block.

    Hope this works for you too!

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