Storyline course will not play on IPad

Hi Nathalie, 

Thanks so much for reaching out! Happy to help. 😄 

Great call having your administrator open up the network endpoints on your network!

Our system requirements list the current requirements for browsers when viewing published courses. Could you please share what browser your learners are currently using? 

In the meantime, I'd like to have our talented Support Engineers weigh in on the minimum requirements needed for your learners to access your course on an iPad since you are getting the three dots for loading. 

We'll continue the conversation over in your case. You'll be hearing from our team shortly by email! Thanks for your patience. 

Have a great start to your day!