Forum Discussion

LukeMoffitt's avatar
LukeMoffitt
Community Member
3 years ago

Storyline course wont launch in MS Edge

Hi,  I have a 360 course published to an LMS that works fine when in Chrome but errors out with the attached message when in Edge. Does anyone know anything about browser recognition? its almost a...
storyline 360
MargaretStraub-'s avatar
MargaretStraub-
Community Member
2 years ago

Hello! I am having this same issue using Storyline 3 files published for LMS. It is a SCORM 1.2 output. I am curious what the fix was here. It seems that Jennifer offered several solutions. Did you find that one worked?

Also, we have a vendor who is building content in Storyline 360 and giving to my company to use in Storyline 3. I am publishing the files from Storyline 3. Is there any reason building in 360 and publishing in 3 would cause the issue above?

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 years ago

    this is a setting in MS Edge

    for all courses made with storyline 360 version 3.65 (June 2022) or newer, storyline courses don't start anymore if the IE11 mode is active for the url of the LMS

     -> deactivate the IE11 mode for the url of the lms with group policy (-> company administrator)

    • MargaretStraub-'s avatar
      MargaretStraub-
      Community Member
      2 years ago

      Thank you for the quick response! And is this the only way to address this issue even if the file is published using storyline 3?