Forum Discussion
Storyline crashing when inserting characters?
I just discovered this thread after searching for "why is Storyline freezing every time I insert a Character?" Five years later this is still happening? I'm working on a new project with just two nearly-blank slides so far, so it's not a big file. Three times I've tried to insert an illustrated character ... and three times I had to force Storyline to close through Task Manager.
Hello AMustafa,
Sorry to hear that you ran into this issue. Please try repairing your Storyline 360 installation to see if this fixes the issue. You'll also want to ensure you're working locally when adding your characters. If the issue persists, open a case with our support team here to connect with a support engineer for further troubleshooting. Let us know how it goes!
