Forum Discussion
Storyline crashing when inserting characters?
Hello - I've had Storyline crash 4 times this afternoon when inserting characters. Anyone else experiencing the same thing?
Hi Teresa,
Oh no! I am sorry to hear that the sporadic crashing keeps happening when inserting characters. I would like our Support Engineers to help take a closer look to help determine what the issue might be. I am opening up a Support Case on your behalf, so please be on the lookout for that email!
Hi Sushil,
Thank you for letting us know! Does this seem to be happening in every project you are working on? If so, it might be worth running a repair of Storyline 360 to see if that resolves the issue.
Please keep us posted and let us know if you keep hitting this snag!