Forum Discussion

Community Member

7 years ago

Storyline crashing when inserting characters?

Hello - I've had Storyline crash 4 times this afternoon when inserting characters. Anyone else experiencing the same thing?

Community Member

6 years ago

Hello Katie,

thank you for your tests and video, I explain your questions telling you what I did to replicate the issue:

Open a file in MS Office Word where texts have special characters, I provided you a file for example in the attachment: in column 1 you can see where the text must be pasted, in column 2 what text I've pasted, in column 3 the issues founded.
Storyline version used: Storyline 360
Last Update: June 23, 2020 (Build 3.41.22450.0)

I appreciate your interest, I hope to have provided all info you need!

Have a nice day!

Team Flipfly