Forum Discussion
SusanRobbins-35
7 years agoCommunity Member
Storyline crashing when inserting characters?
Hello - I've had Storyline crash 4 times this afternoon when inserting characters. Anyone else experiencing the same thing?
LeslieMcKerchie
5 years agoStaff
Hi Lanette, and welcome to E-Learning Heroes. 😊
Thanks for reaching out and sharing that you're running into a similar issue.
Do you know what version of Storyline you're using? As Maria mentioned above, this issue was previously resolved.
- You can check by going to Help > About Articulate Storyline
We are currently on Build 3.56.26219.0 of Storyline 360. You can read all of the details here.
If you can share the steps to replicate, I'd be happy to troubleshoot and test on your behalf.
LanetteGibson
5 years agoCommunity Member
I'll go see if I can find the resolution online. I couldn't find the exact version, but I just downloaded it a few weeks ago. It is 360 and is a Teams version through my job.
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