Forum Discussion
SusanRobbins-35
6 years agoCommunity Member
Storyline crashing when inserting characters?
Hello - I've had Storyline crash 4 times this afternoon when inserting characters. Anyone else experiencing the same thing?
SheilaY
4 years agoCommunity Member
Storyline crashed on me today after inserting characters. Here are the things I've tried:
- Starting a new file and inserting characters.
- Starting a new file and importing the slides from the file with the problem.
- Updating Storyline to the most recent version.
- Uninstalling and reinstalling Storyline (most current version).
I'm still having the problem. In some cases, it seems to add the character to the timeline, but not to the slide. Then it locks up and I have to Ctrl+Alt+Delete and close the app via the Task Manager.
The other thing I've noticed is that the Expression choices aren't displaying correctly (these are a little creepy!!):
These character files were all downloaded today. Is there some way they could be corrupt and causing these problems? I searched the site to see where the files are stored (thinking maybe I could delete and download again), but I didn't find anything recent.