Forum Discussion

JoaneSinio's avatar
JoaneSinio
Community Member
12 months ago

Storyline file not atatching to RISE

Hello all

I was unable to attach a Storyline file to my Rise course.

Currently, the Storyline is published in Review 360 and works well during review. However, when trying to attach it as a Storyline block, the message "in progress" appears.

Also, I tried uploading the SCORM file to our LMS, however this time I was unable to view the clickable pdf attachment.

 

Can you please let me know if there is anything that I am doing incorrectly or missing?

 

 

  • Hi there, Joane. I see that we're helping you in a support case! You can reply back to the case directly on whether those steps worked.

    For the rest of the community:

    So far, we asked Joane to test publishing her Storyline 360 course to a new item in Review 360, and to try adding that version as a Storyline block. We were able to successfully add it during testing on our end.

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Hi Crystal,

      This information is very useful.

      Often people with similar problems reach a dead end in a thread when after some back and forth between forum members, the OP creates a tech support ticket, and nobody else knows how and if the issue was resolved.