Forum Discussion
Storyline is not recognzing the MP4 format
I'm trying to import an MP4 video into storyline and when I select it I get the following error.
"Disc2.mp4" does not appear to be a supported video format. Please select a video from one of the...
Hi Pharah,
Do you receive the same type of error message when inserting it? You mentioned using Camtasia as well - is that where you're creating the MP4? If you're able to share that here we could take a look at inserting it to see how it behaves? If you can share it publicly you can send it along to me here. When I have problematic MP4 files, I typically use a tool such as Handbrake to convert them and ensure they're using the right codec.