Forum Discussion
Storyline is not recognzing the MP4 format
I'm trying to import an MP4 video into storyline and when I select it I get the following error.
"Disc2.mp4" does not appear to be a supported video format. Please select a video from one of the...
We overcame this error message by compressing the file using Final Cut Pro to below 2 GB. There seems to be a size issue with Storyline 2 for MP4s above 2GB.
*Fixes attempted were to download the video onto local drive three times and to render the video using the same settings using Final Cut Pro. None of these worked until we set compression levels below 2.8GB
Hope this helps future users when they encounter this error message :)