Forum Discussion
Storyline lagging and freezing after inserting content
Was there ever a discovery of why this would happen? This happens to me whenever I'm replacing or adding new images. The file is on my desktop, and I've done all window's updates, and storyline updates, and even rolled back to prior storyline versions. However, it's still lagging not seconds, but 2-5 minutes each time a new image image is added. The size of the images doesn't seem to contribute to the delay either. Any suggestions would be greatly appreciated.
Hi TD12,
I'm sorry to hear you're also experiencing this issue. I appreciate the troubleshooting you've already done and the details you've provided, such as working on your desktop or local drive.
One possible cause for this behavior is a problem with the Storyline installation. I recommend running these steps to fix possible installation issues and install the latest version.
We'd be glad to investigate further if the problem persists. You may share the affected Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.