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suhasmore's avatar
suhasmore
Community Member
1 hour ago

Storyline LMS bookmarking issue: resumes on random question instead of result slide

We are facing an issue with LMS bookmarking in our Articulate Storyline course and would appreciate your guidance.

The course structure is as follows:

  • Teach screens
  • Assessment quiz
  • Result slide
  • Closing slide

The issue occurs after the learner completes the assessment, regardless of whether they pass or fail.

Expected behavior: After reaching the result slide, if the learner exits the course from the LMS and relaunches it, the course should resume from the result slide.

Actual behavior: On relaunch, instead of opening the result slide, the course resumes on one of the assessment question slides, and the question is different each time. Sometimes it opens on Question 9, sometimes Question 11, 14, etc.

Because of this, the learner is able to re-enter or retake the assessment, which should not happen once the result slide has been reached.

We checked all course logic, slide properties, and triggers thoroughly and did not find any issue.

As part of troubleshooting, we also redeveloped the complete assessment, but the issue still persists.

Any suggestions would be highly appreciated.

Thanks in advance!

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