Forum Discussion
Storyline not recording microphone
Anyone else have this issue.
I am trying to narrate a screen recording but for some reason the audio isn't recording.
The mic is in the list and selected, but it is not bringing in any audio. N...
I have been having this same issue for quite some time. On screen record and mic recording, the audio comes out really faint even when turning the volume on high. As a work around unfortunately, I started using the text-to-speech insert.
Hi Jason,
Sorry to hear that you ran into this issue.
I'd like to ask a few questions to clarify your experience:
- Are you using an external microphone or a connected device with a built-in microphone?
- Does your computer have a built-in microphone that you can use for testing?
- Is your device getting properly recognized by Storyline 360?
- Have you tried repairing your Storyline 360 installation to see if this fixes the issue?
If repairing Storyline 360 or switching microphones doesn't fix the issue, please open a case with our support team here to connect with a support engineer who can help check why your microphone isn't working properly.