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DeveloperIgniti's avatar
DeveloperIgniti
Community Member
2 months ago

Storyline now supports non-English characters in survey fields?

Hi,

The documentation says non-English characters are replaced with underscores, and this is the behavior I was observing last time I checked (about 6 months ago).

I decided to test this again, but I am now seeing non-English characters are preserved. I created a course with a survey  text-input field, published it to SCORM Cloud, and entered some non-English characters (Chinese, Japanese, Georgian, Thai, Cyrillic, Hebrew, Arabic). Then exited and re-launched, and the non-English characters are re-loaded in the input field exactly as I entered them. I also looked at the debug log in SCORM Cloud and can see the non-English characters are preserved.

I cannot find any mention of this in the version history.

Can somebody confirm this change?

Many thanks in advance.

  • Hi DeveloperIgniti!

    Thanks for reaching out!

    In the current version of Storyline 360, I tested the experience you reported using a sample .story file translated to Japanese and published to SCORM Cloud. Upon exiting/resuming the course, the Japanese characters were retained on my end as well. I'd like our support engineers to take a closer look at this behavior, so I've opened a support case on your behalf.

    You're in excellent hands working with them and they should be connecting with you via e-mail, shortly!

    • DeveloperIgniti's avatar
      DeveloperIgniti
      Community Member

      Thank you. I just want to clarify - I'm only referring to survey text input fields, not course translation.

      • KellyAuner's avatar
        KellyAuner
        Staff

        Hi DeveloperIgniti,

        Thanks for the clarification!

        I see you've connected with my teammate, Darwin. I've updated your case with this information.