Forum Discussion
Storyline Opening Blank Screen When Trying to Publish
I am working in Storyline, trying to publish a content I made edits to and it just opens a blank, clear screen and won't let me do anything. I have tried closing and reopening it and the same thing ...
So sorry that you are still running into this, Cassandra.
Here are a few more suggestions to try:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
- Could you try importing your Storyline Project into a new file to see if this helps to clear up any persistent corruption?
If none of these options seem to do the trick, I'd love for our team to work with you 1:1 so we can understand what is happening. Here's a private upload link for you to share your story file. Our Support Engineers will take a look at your file and determine where the snag is.
I appreciate you taking the time to share this with us!