Forum Discussion
Storyline project file become corrupted and can not open anymore
After window cracking down, storyline file become corrupted and can not open anymore. There is no temp files in %AppData%/MSI/OneDrive/Articulate/ to recover. Please help.
I recommend submitting a case to support.
Hi Tin Tun!
So sorry to hear your .story file has become corrupted! Glad to see Ron has been assisting you!
I've opened a support case on your behalf so our support engineers can take a closer look into this issue. They should be getting in touch with you shortly!
In the meantime, this article outlines the common causes of file corruption, as well as ways to reduce the risk of running into it. Working from a network drive is one of the most common reasons users encounter file corruption. To avoid this, we suggest working off of your local hard drive, exclusively.
